Skip to content
Frequently Asked Questions
Clear answers about insurance verification, what to bring to our Encino residence, daily life, and ongoing recovery support.
Do you accept my insurance?
We accept most insurances. We can verify your insurance benefits here quickly, conveniently, and confidentially.
How do I enroll myself in treatment?
Becoming a NATC resident is a simple phone call away. Our admissions specialists are eager to help you every step of the way.
How long does inpatient treatment last?
Treatment typically lasts about 30 days.
Where is your facility located?
NATC is located in the Los Angeles San Fernando Valley in Encino, California.
What should I bring and not bring into treatment?
We recommend bringing: Identification/Driver’s License, Prescription card or pharmacy card, Insurance cards, Five days’ worth of clothes, Personal hygiene items, Workout outfit, Swimsuit, Cigarettes or e cigarettes for designated areas, Computers, Tablets, and Smart devices (watches). Please leave behind: Alcohol based items (cologne, perfume, mouthwash), Sharp objects, and Weapons.
Can I involve my family in treatment?
Yes, family therapy can be arranged outside of the daily set schedule.
Is NATC just a 12 Step program?
The Twelve Step principles are a strong focus of the program, but NATC’s plans are tailored to fit each resident’s needs using evidence based practices and a multidisciplinary team.
Is there medical staff on site?
Yes, we have a medical doctor on staff 24/7.
What kind of food is served?
NATC provides a food catering service with a chef to meet specific dietary accommodations. We also place weekly grocery orders composed by the residents.
Can I smoke at the facility location?
Yes, in designated smoking areas.
Will there be a TV in my room?
Yes, every bedroom, including the living room and den, has a television.
Can family call me while I am in treatment?
Yes. A consent form must be on file for the person.
Can I receive mail or email?
Yes, residents can receive correspondence through mail or email.
Does NATC have an alumni program?
Yes. Our alumni program allows you to be a part of an extensive support group to form new relationships with individuals of similar experiences.
Do I have to continue to go to 12 Step meetings or support groups?
Mutual support and self help groups such as 12 Step meetings can be a powerful relapse prevention tool, shifting social networks that promote sobriety.
Luxury, Personalized Addiction Treatment in Encino, California
We believe that recovery is more than just sobriety; it is an opportunity for a fresh start in life through compassionate, individualized addiction treatment.
